The AI Brain for
Intelligence Hub.
Plug into your existing PBX or Call Center in 30 minutes — zero downtime, zero changes. Reinforce VoIP, integrate workflows & quality inspection, and activate automation — all from one platform.
The Universal AI Binder
Plug in any channel. Connect any system. Output pure intelligence across your entire organization in milliseconds.
Measured results from early access
2% → 100%
QA Coverage
Every call inspected automatically
> 80%
AI Cost Reduction
via BYOK + WebGPU local engine
< 30 min
Time to Deploy
Zero PBX changes, port mirroring only
120K+
Calls Processed
During early access period
We Know Your Pain.
Stop guessing what went wrong. We provide objective underlying data to locate specific business bottlenecks in VoIP and contact center management.
The Dropped Call Mystery
The One-Way Audio Trap
Subjective Quality Complaints
Beyond VoIP.
Whether you run a bare PBX or a full call center, we add four layers of intelligence — all included, no upselling.
We don't just sit on top of your PBX — we make it bulletproof with deep packet diagnostics.
MOS / R-Factor
Real-time voice quality scoring on every RTP stream. Objective proof of network degradation.
SIP Ladder Diagrams
Visualize full SIP signaling flow — INVITE to BYE — with millisecond precision timing.
PCAP Drill-Down
One-click PCAP export. Drill into any call for packet-level evidence of issues.
Jitter & Packet Loss
Per-stream jitter, loss, and codec analysis. Pinpoint one-way audio and NAT traversal failures.
HEP/SIPREC/SIP
Triple protocol support. Zero PBX changes — passive sniffing or active HEP mirroring.
Toll Fraud Detection
Detect brute-force registration attacks and abnormal international call patterns in real-time.
Day-1 Ready. Industry Prebuilt.
Don't write rules from scratch. We provide built-in QA templates and CRM workflow rules for immediate use across different scenarios.
High-volume returns, multi-language inquiries, peak-season spikes
Out-of-the-box Features
- Multi-language auto-detection
- Refund Policy RAG Knowledge Base
- "Where is my order?" Action Automation
Industry-Specific Add-ons
- ＋Peak-season auto-scaling (Black Friday / 11.11)
- ＋Cross-border compliance (GDPR, PIPL)
- ＋Shopify / WooCommerce CRM integration
Three Steps. Thirty Minutes.
30-minute setup. Full AI power by end of day.
Plug & Play
Zero-config onboarding. Just point traffic to CXMind — no PBX changes needed. SIP, HEP & SIPREC ready in minutes.
Ignite AI Brain
One click awakens AI. ASR & NLP instantly inspect every call for quality and sentiment — turning silent data into actionable insights.
Scale Success
Data-driven growth. Real-time dashboards & AI Copilot coach agents live, turning every conversation into a conversion opportunity.
Ready to Transform Your Contact Center?
5 agents free forever on Starter tier. Deploy in under 30 minutes.