Resources

Learn, Deploy, Optimize

White papers, deployment guides, video demos, and industry template packs to accelerate your CXMind journey.

PDF12 pages

The Hidden Cost of Cloud Contact Centers

Why self-hosted AI delivers 3x ROI vs SaaS alternatives.

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PDF18 pages

VoIP Quality Monitoring at Scale

MOS scoring, R-Factor, and real-time RTP analysis best practices.

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PDF8 pages

100% QI vs Sampling: The Math

Why inspecting every call beats random sampling for compliance.

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Guide15 min read

Asterisk + CXMind Lite Mode

Step-by-step guide to deploy CXMind alongside your existing Asterisk PBX.

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Guide10 min read

HEP Mode with Kamailio

Configure Homer Encapsulation Protocol for bypass VoIP monitoring.

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Guide12 min read

SIPREC with Enterprise SBC

RFC 7245 compliant recording with Cisco/Ribbon/Oracle SBCs.

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Video3:22

CXMind in 3 Minutes

Quick overview of the full platform: from VoIP capture to AI Copilot.

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Video8:45

Quality Inspector Deep Dive

How dual-engine QI (Regex + LLM) achieves 100% call inspection.

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Video6:10

AI Copilot Live Demo

Watch real-time suggestions, Action Draft, and caller context in action.

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Template4 templates

E-Commerce QI Template Pack

Pre-built quality inspection rules for order, refund, and WISMO scenarios.

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Template6 templates

Finance Compliance Template

PCI-DSS, debt collection scripts, and regulatory compliance rules.

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Template5 templates

Education Sales Script Pack

Lead scoring, objection handling, and enrollment conversion scripts.

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