CXMind is built by Sonicwell Technology — the team behind astercc and wcc.io, serving thousands of contact centers worldwide since 2007.
Sonicwell Technology · Since 2007
Sonicwell Technology was founded in 2007 in Hong Kong with a single mission: make professional contact center software accessible to every business — not just Fortune 500s. Our first product, astercc, became one of the most deployed open-source call center platforms in Asia Pacific, trusted by thousands of organizations across industries.
As contact centers evolved, we built wcc.io — a modern, web-native omnichannel platform still active today. In 2024, we saw a new challenge emerging: AI had arrived but came with unacceptable trade-offs — cloud dependency, opaque costs, and data sovereignty risks. So we built CXMind: an AI brain that runs entirely on your infrastructure, built on 18 years of VoIP protocol expertise.
2010 – 2020
Open-source call center platform built on Asterisk. Deployed by thousands of contact centers across Asia Pacific.
astercc.com2018 – Present
Web-based omnichannel contact center. Air-gapped ready, enterprise on-premise architecture serving customers globally.
wcc.io2025 – Present
AI Brain for customer experience. 43 features, 100% on-premise, zero data to cloud. Built on 18 years of VoIP expertise.
/Democratize enterprise contact center AI. Make it self-hosted, affordable, and truly private.
Your data never leaves your network. BYOK means zero vendor lock-in on AI costs.
The Ingestion Engine is fully open source. Community contributions drive innovation.
Supporting SIP/HEP/SIPREC protocols worldwide. Multi-language AI with 43 features.
VoIP engineers and AI specialists working from Hong Kong
Address
Room 704, 7/F., Tower A
New Mandarin Plaza
14 Science Museum Road
TST East, Kowloon, Hong Kong
Phone
+852 2368 85115 agents free. All 43 features. Deploy in 30 minutes.
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