Platform Changelog

Stay up to date with the latest features, engine optimizations, and architectural upgrades shipped by the CXMind team.

v2.1.0

March 01, 2026

Native DeepSeek Support & OmniChannel Overhaul

We have officially integrated deep integration with DeepSeek-Coder-V2 for Copilot generation, alongside a massive rewrite of our OmniChannel router.

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Added first-class support for DeepSeek LLM endpoints in the Admin UI.
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OmniChannel router now supports parallel WhatsApp and WeChat intent aggregation.
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Reduced Node.js App Server memory footprint by 15% under high concurrency.

v2.0.5

February 15, 2026

RTP Engine Optimization & Latency Drop

The Go Ingestion Engine (IE) received a major update to its packet processing loop, resulting in significantly lower latency during peak call volumes.

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Rewrote the UDP packet ingestion buffer using sync.Pool to eliminate GC pauses.
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Decreased average RTP to text transcription latency from 180ms to 140ms.
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Fixed a memory leak in the long-lived WebRTC connections.

v2.0.0

January 20, 2026

The "CXMind" Rebranding & Architecture V2

Welcome to CXMind (formerly SIP-AI). This release marks our transition to a full-fledged enterprise AI contact center infrastructure.

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Completely decoupled the Ingestion Engine from the Business Logic Server.
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Introduced the new modular Admin UI built on React + Vite.
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Added the "Cost Optimizer" module for LLM token tracking.
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Deprecation of the legacy Python 3.8 ingestion scripts.

v1.4.2

December 10, 2025

SOC2 Compliance Updates & Data Masking

Security is paramount. This release introduces automated PII masking before text reaches the LLM layer.

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Real-time redacting of Credit Card numbers (PCI-DSS) and SSNs from transcripts.
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Added detailed audit logging for all Admin UI actions.
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Upgraded all generic dependencies to patch recent CVEs.

v1.4.1

November 28, 2025

ClickHouse Query Optimizations

A hotfix release addressing slow loading times on the Call Abstracts dashboard for tenants with >1M rows.

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Added materialised views for daily call aggregations.
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Fixed timezone offset bugs in the DingTalk notification service.